Jones Partners Pty Ltd
For nearly twenty years I have been using Globetrotter for corporate and leisure travel bookings and always the service has been incredible. Recently in May of this year my Chairman had a rushed trip England to attend a celebration for the Queen’s birthday. After packing his luggage he accidentally shut the case and the combination lock was set. He did not know what the combination was to unlock it.
There was an urgency concerning the unlocking of the case when he arrived in London as he had a luncheon meeting scheduled one hour after arrival and need to change clothes for business attire.
I contacted Deanne Garrity who was looking after our account whilst Glenys was on leave. I needed to obtain the telephone number for the concierge in London to see if they could help with my Chairman’s case. Deanne took matters into her own hands contacted the hotel and arranged for a lock smith to be waiting at the hotel for my Chairman’s arrival. We can never thank Deanne enough for all that was done.