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Emergency travel support, 24/7.

When you book your holiday with us, you can relax in the knowledge you’re getting a tailor-made holiday experience, as well as the best deal.
But you’ll also enjoy complete peace of mind while you’re away, thanks to our around-the-clock emergency support service – our team is just a phone call away with calm, personalised support and advice when you need it most.

Contact our after-hours Emergency Assist Service

Within Australia

(08) 9442 0123

Outside Australia

+61 8 9442 0123

Useful travel info, tools and resources.

While we can arrange every aspect of your holiday at Globetrotter – right down to organising visas and insurance – we understand that there are some things you might want to check or handle yourself, so here are some useful resources.

Airport arrivals, departures and information

Whether you need to check flight arrivals and departures at your nearest state capital airport, or you just want some general airport info, here are the websites you need*:

*Operated by third parties – Globetrotter Lifestyle does not accept responsibility for any loss or inconvenience as a result of the information on these sites.

Affordable travel insurance

We firmly believe that if you can’t afford travel insurance, you can’t afford to travel. Sure, most holidays go off without any problems, but you never know what’s going to happen – if you run into problems while you’re away, it can cost a fortune. So don’t take any chances.

Contact us for a travel insurance quote


You need to ensure your passport is valid for at least six months after your departure date from Australia – if it isn’t, you may not be permitted to leave the country. Visit the Australian Passport Office to obtain a new passport or renew your current one.

Visit the Australian Passport Office

Visa information

If we’re making all your travel and holiday arrangements for you, your travel consultant will not only tell you if you need any visas, but help you secure them in plenty of time. Alternatively, you can check your visa requirements online with our visa partners, Visas Direct.

Try their easy-to-use visa check form

Tours and last-minute bookings

Want to take a tour or do something different while you’re on holiday? We’re able to offer you over 5,500 sightseeing tours and activities in over 400 destinations, including last-minute excursions, courtesy of our partners at Viator.com.

Check out the holiday experiences you can book online

Important travel advisories and tips

It’s always a good idea to visit the Australian Government’s smarttraveller website for important up-to-date travel advice and bulletins, particularly if you’re travelling to or through one of the world’s problem areas. At the very least, we recommend reading the general advice for Australian travellers.

Word Travels is another great information resource for need-to-know travel information for over 600 destinations, including city guides, country guides, festival updates, airport guides and event guides.

If in doubt, ask your travel consultant.

Travel health and vaccines

Globetrotter’s preferred travel health and vaccine partner is Travel Doctor-TMVC, a renowned leader in travel medicine providing travellers with country specific vaccinations, information and advice to remain healthy throughout their journey. The Travel Doctor will develop a comprehensive plan based on current international health risks, tailored to your itinerary.
Visit their website to make an online booking or to learn more about destination and disease facts, helpful healthy travel facts, health alerts or to purchase first aid kits and accessories. Located in Perth, Melbourne, Brisbane, Sydney, Canberra, and Adelaide, Travel Doctor – TMVC is your comprehensive one-stop-shop for all aspects of travel medicine.

Go to the Travel Doctor- TMVC website for more information

Find out more

If you’ve got a question and can’t find the answer you need here, don’t worry – we’re here to help. In fact, as a customer, you can rely on us for assistance 24/7. In the meantime, contact us if you’d like help planning and booking your holiday, or check out our consultants’ top travel tips.